Controller Not Connecting
Controllers not connecting to PS4 Pro console
Includes Bluetooth chip replacement
Warranty options available
Controllers not connecting to PS4 Pro console
Includes Bluetooth chip replacement
Warranty options available
Controllers not connecting to PS4 Pro console
Includes Bluetooth chip replacement
Warranty options available
Technician's Notes
Is your PS4 Pro not connecting to controllers anymore even with a USB cable? Have you bought and tried multiple controllers and neither one of them works? This issue is caused by a failed Bluetooth chip that is soldered on the motherboard. In most cases this chip has to be replaced.
Before sending you PlayStation 4 Pro for repairs please ensure that you are not using a defective controller. If the problem persists with multiple DualShock 4 controllers then you may purchase this service and send your PS4 Pro in for repairs.